Privacy Policy

Last Updated: August 13, 2025

Who We Are

Infinity Colors LLC (“Infinity Colors,” “we,” “us,” “our”) provides residential and light commercial painting and related services in and around Asheville, North Carolina. Our website is https://infinitycolors828.com. You can reach us at [email protected] or (828) 424-3228.

Scope

This policy explains how we collect, use, and share information when you visit our website, contact us, or interact with our forms, web chat, calls, emails, and text messages.

Information We Collect

Information You Provide

Contact details you submit on estimate or contact forms, including name, phone, email, address, service needs, and project notes.

Images you upload for quotes or project planning.

Messages you send through our web chat or by text.

Information Collected Automatically

Log and device data such as IP address, browser type, and pages visited.

Cookies and similar technologies to remember preferences and analyze site traffic.

Basic analytics data to understand site usage.

Images And Location Data

If you upload photos, avoid including embedded location data. Site visitors may be able to download and extract location data from images posted online.

Cookies And Analytics

We use cookies to keep the site working and to improve your experience. We also use analytics to understand which pages are most helpful. You can adjust your browser settings to limit cookies. Blocking some cookies may affect site features.

Embedded Content From Other Websites

Pages on our site may include embedded content such as videos, posts, or maps. Embedded content from other sites behaves as if you visited the other site and may collect data, use cookies, and track interactions according to their own policies.

Text Messaging And Calls

If you opt in to receive text messages, we will send appointment reminders, estimate updates, and helpful tips. Message frequency varies. You can opt out at any time by replying STOP. For help, reply HELP. Message and data rates may apply. Carriers are not responsible for delays or undelivered messages. Calls to our business may be logged for quality and scheduling.

How We Use Information

Provide quotes, schedule visits, perform services, and communicate about your project.

Improve site performance and service quality.

Send review requests after a job, if you opted in.

Maintain security and comply with applicable laws.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our website, messaging, analytics, scheduling, payments, or customer support. These providers may only use your information to perform services for us. We may also share information if required by law or to protect our rights, safety, or customers.

Mobile Information

We do not share mobile numbers, consent data, or opt‑out information with third parties for their marketing or promotional use. Mobile information may be shared with service providers only as needed to deliver our SMS program.

Data Retention

We keep information as long as needed for the purposes described above and to meet legal, accounting, or reporting requirements.

Your Choices

You can request a copy of the personal information we hold about you, ask us to correct it, or request deletion where allowed by law. To make a request, contact [email protected].